Mastering the Message: Why Communication is the Cornerstone of Business Success
In today’s fast-paced, interconnected world, effective communication isn’t just a nice-to-have—it’s the ultimate driver of business success. That’s the core message behind Say It Skillfully: Speak Up. Make Your Words Matter. Win Together, a powerful new book co-authored by executive coach Molly Tschang and leadership expert Marshall Goldsmith. With a foreword by renowned leadership thinker Ken Blanchard and an epilogue by celebrated CEO Alan Mulally, this guidebook delivers timely wisdom for professionals at every level.
At its heart, Say It Skillfully is more than a book—it’s a toolkit for mastering communication in the workplace and beyond. Whether you’re leading a team or collaborating with colleagues, the insights within help you navigate conversations with clarity, purpose, and impact.
Tschang and Goldsmith combine their decades of expertise to offer readers actionable strategies for breaking through communication barriers. From managing fear and tackling tough conversations to cultivating meaningful connections, this book empowers readers to express themselves with confidence and authenticity.
One of the book’s most compelling themes is the value of courageous conversations. Many professionals shy away from challenging discussions, fearing conflict or missteps. Yet the authors demonstrate how confronting these moments with transparency and courage can lead to stronger relationships and transformative outcomes.
Another key lesson centers on feedback—both giving and receiving it. Too often, feedback is misunderstood or poorly delivered. Say It Skillfully reframes feedback as a gift when done with empathy and received with openness. Readers learn to offer constructive insights that build trust and drive growth, while also learning to listen without defensiveness.
Creating a culture of open, honest communication is another central focus. Organizations thrive when team members feel safe to speak up and know their voices matter. The book outlines proven methods for leaders to foster inclusive, communicative environments where collaboration and innovation can flourish.
Backed by real-world examples and relatable scenarios, Say It Skillfully brings its principles to life. From boardrooms to team huddles, the guidance is immediately applicable and grounded in everyday professional challenges. Each story reinforces the practical value of mindful communication in achieving shared success.
Ken Blanchard’s foreword sets a powerful tone, emphasizing that great leadership begins with clear and compassionate communication. His insights underscore why mastering this skill is essential for anyone aspiring to lead with impact.
Alan Mulally’s closing reflections offer an inspiring conclusion. Drawing from his leadership roles at Ford and Boeing, he illustrates how transparent and intentional communication not only drives results but also unites people during times of uncertainty and change.
Whether you’re a seasoned leader, an aspiring manager, or a team contributor, Say It Skillfully is an essential read. It equips you to turn everyday conversations into opportunities for connection, collaboration, and positive change.
Releasing on May 20th in print, ebook, and audiobook formats, this book deserves a spot in every personal development and business library. If you’re ready to elevate your communication skills and inspire those around you, don’t miss the chance to learn from two of the world’s foremost voices in leadership and coaching. Get your copy today at Amazon.
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