Author: Ebony Meudell
Have We Created a Benefits Monster With a Voracious Appetite?
I have been covering employee benefits as a professional writer for many years. I have noticed that every fall there is a drive among employers and their brokers to come up with benefit package enhancements that will help in the competition for talented workers. Simply put, employers are looking for new benefits they can add…
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Transforming Customer Experience: The Power of the Automotive Call Center
Introduction In an era where customer service often determines the winner in an intensively competitive automotive market, the role of automotive call centers becomes crucial. A dedicated call center serves as a critical touchpoint between car manufacturers, dealerships, and their customers. As digital technologies advance and expectations soar, the automotive call center has evolved from…
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